Omnichannel
APIs
Your entire communication in one
clean interface
Open Chat Protocol
Unlock the full potential of omnichannel communication with our flexible and thoroughly documented APIs.
Learn moreMessaging Mode
Handle both real-time and async communication with just one protocol by switching to Messaging Mode.
Learn moreReal-time Messaging
All LiveChat Messaging APIs come with full support for two transports, socket and typical web requests.
Learn moreWhere convenience
meets accessibility
One common interface for all the channels
Omnichannel APIs let you integrate any channel directly into LiveChat. All the communication is handled by a common protocol, and displayed in the unified Open Agent App view.
Native support within all LiveChat applications
By default, all the integrated channels are natively supported in LiveChat web, mobile and desktop apps. Integrate it once, and access it everywhere.
Web API playground
Chatbots API
Create flexible bot agents that automate your messaging on any integrated channel.
Learn more
Open technology stack
Access the same APIs, SDKs, and webhooks that we use to build our products.
Learn more
Fueling omnichannel
communications in Text
Powers the integration with Apple Messages for Business
We believe in dogfooding, so our native channel integrations use the same APIs we give you. See how we integrated Apple Messages for Business with LiveChat using omnichannel communication APIs.
Read the Case Study
