One answer for all of
your API needs

API Usage is your new reliable assistant for monitoring your apps’ statuses and performing various development management actions.

Everything within reach

Detailed reports

See precise information on your API usage, requests, and the API methods your apps use. Monitor the number of API calls, including the details of the app that sent them.

Personal Access Tokens

One simple way to create and edit your Personal Access Tokens for an easy and convenient API authorization.

Billing information

Access and manage your current billing details and information. Thanks to the detailed requests reporting, you’ll be able to easily see where to cut down on potential expenses.

Use our APIs to build

Private solutions

Build private apps for your team to seamlessly integrate any external tools and processes into your Text products.

Public apps

Develop apps for the Text Marketplace and present your solutions to a vast audience of more than 40,000 customers.

See Marketplace
  • Messenger
  • Slack
  • Mailchimp
  • Instagram
  • Shopify
  • Google
  • Paypal
  • Stripe
  • Whatsapp
  • Chatbot
Start building

Our APIs and SDKs cover a multitude of use cases

Omnichannel solutions

Access the same development resources that we use to build our products and integrate LiveChat with any messaging channel of your choice.

Read more

Chat widget modification

Adjust the LiveChat Chat Widget functionality or build your own custom design based on our robust messaging technology.

Read more

Reporting

All of the data available in the LiveChat App can be accessed via APIs. Export reports information from your license and pass them to your favorite data management tools.

Read more

Agent App extensions

Personalize your workflow by embedding custom solutions into our open Agent App. With different integration options, you can tailor the experience to your needs.

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Pricing

Simple billing to cover your needs.

Marketplace developers

Developers with at least one application in the Text Marketplace receive access to all APIs for free.

$0

/ 1000 requests

Start building
Private users and internal use cases

If you prefer to facilitate our API for private usage without building apps for the Marketplace.

/ 1000 requestsrequests / month
$0.014

0-75K

$0.012

75K-10M

$0.008

+10M

Start building

FAQ

No, if you’re a developer who already built or plans to build an application for the Text Marketplace, we will not charge you for your API usage.

No, you will not need to pay for the APIs if you’re building an app for the Marketplace.

At the moment we’re charging only for the following APIs:
- Agent Chat API
- Customer Chat API
- Configuration API
- Reports API
- Webhooks

Yes, each API has the same price per request.

No, there’s currently no option to set a limit on sent requests.

Upon creating your account, you'll receive a one-time topup of $100 to spend on API requests. Once you spend that amount, we'll start charging you for all further requests according to our API pricing.

No. Currently, the customers who already have created accounts won’t be charged for their API usage, no matter if they build private or public apps.

We charge for all requests sent to our API apart from the requests with a 500 response status.

We’ll be issuing you a monthly invoice by the end of each month. The charges will be collected automatically from your linked credit card.

You’ll find your invoices in the LiveChat Billing section and in the Developer Console. They will also be sent via email to the owner of the organization.