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Developer Starter Pack: The Most Useful Resources to Start Building Apps

Discover how the LiveChat Integrations team built of the most popular apps on the LiveChat Marketplace.

The Success of WhatsApp Business: How LiveChat Integrations Continues to Grow Their Customer Base and Revenue with Apps

Learn all you need to know about the code review process and how to do better code reviews for your peers.

Code Review: Best Practices from Text Developers

Learn the essentials of LiveChat bot webhooks and start implementing them in your apps.

What are bot webhooks? Learn the ropes of LiveChat’s API features

Read why Repository and Deployment blocks in the Developer Console can make your deployment smooth and easy.

Repository and Deployment blocks in the Developer Console

Read how Median works on achieving their sales milestones by partnering with the LiveChat Developer Program.

Developer Case Study: How Median Transformed an Acquired Company into a Flourishing Business

Discover the LiveChat sample apps to start your journey with the LiveChat API and expand your practical coding knowledge.

Get Started with LiveChat Sample Apps

LiveChat Banner and Brand Guidelines

Decommissioning of v3.2 in LiveChat APIs and SDKs

Easily build apps for HelpDesk using the Developer Console.

Build apps for the HelpDesk ticketing system

Learn about the basics of Heroku and how to use it for deploying your apps.

Deploying Apps on Heroku

Learn the ins and outs of app development today and become an expert in the app marketplace industry.

The Practical Guide to Building LiveChat Apps Launches Today

Wondering how to do app research? This guide will teach you everything you need to know about researching your target audience, understanding their needs, and more.

Developing Widgets and Apps? Here's All You Need to Know About App Research

Send one-way messages to the users of your app in the Developer Console.

Developer Console: Send Messages to Your App’s Users

A well-designed web development portfolio is key to impressing potential clients and landing new jobs. In this article, we'll walk you through the process of creating an effective portfolio website.

Creating an Impressive Online Presence with Web Development Portfolios - A Guide to Designing a Professional Website

Test the entire development process of creating HelpDesk apps in the Developer Console.

Creating HelpDesk apps is now possible in the Developer Console

An overview of available hosting options alongside recommendations for different types of applications you have or are planning to build. Static content, server-side, Infrastructure as a Service, Platform as a Service, serverless.

Hosting your app for production

Releasing LiveChat Messaging and Configuration APIs v3.5

Releasing Messaging, Configuration, and Reports APIs v3.5

Discover what is a dev team, why they are so important to software development projects, and how to create a successful one in your own project.

Behind the Scenes: What is a Dev Team and Why Does it Matter in Software Development?

Learn how to write a brilliant copy for your application and hugely increase your apps credibility.

Get the Most Out of Your Copy: App Review Copy Guidelines

Build your application based on a real feature request from LiveChat customers and ensure your app monetization success.

App Ideas: Generate Revenue From Real Feature Requests

Learn all you need to know about code repositories and how they can help improve your team's collaborative development efforts.

The Secrets of a Code Repository: All You Need to Know About Working Together

Read the case study of The Chat Shop - a long-term LiveChat Partner who also builds apps for the LiveChat Marketplace. Their immense experience gets wider every day as they continuously work on various solutions with and for LiveChat.

Developer Case Study: How The Chat Shop Showcases Their Services by Building LiveChat Apps

How to authorize apps in LiveChat? Play with our sample apps to learn how to implement authorization flows using LiveChat Accounts SDK methods.

App authorization: Learn Accounts SDK methods with sample apps

Submit a guest post and write for our Developers Platform.

Guest Post: Call for proposals

Learn the perks of GitHub Actions and automate your deployment pipeline in no time.

GitHub Actions in practice

Cypress is a tremendous framework for creating integration tests. However, it has some limitations. See our approach for them.

Stubbing OAuth Popup Authorization with Cypress

Learn how to load the LiveChat Widget on demand using the asynchronous initialization feature.

Load Widget on Demand

Get yourself a working LiveChat Integration with a Custom Identity Provider.

How to set up Custom Identity Provider [Tutorial]

Take part in a online live coding session with the LiveChat Developer Program team and learn how to optimize your workflow using LiveChat properties.

Live Coding Session: Breaking down the details of LiveChat Properties

Apply for the LiveChat Incubator and break communication barriers with the LiveChat team.

Break into the startup business communication scene globally with LiveChat Incubator

What is it, and how can my business benefit from it? See how you can implement customer identification in your environment.

Customer Identity Provider

Get to know our newest Properties building block that allows you to seamlessly add LiveChat Properties to your applications.

Get to know the Developer Console — Introducing the Properties building block

Learn more about our new Chat Widget Adapters and bring your project to the next level.

Chat Widget Adapters: Leverage your website's integrity and upgrade the user experience

SKlabs is the author of seven apps, which are available on the LiveChat Marketplace. Last year, they reached the milestone of $1,000 Monthly Recurring Revenue (MRR) and are close to repeating it this year too.

Developer Case Study: How SKlabs reached $1k MRR and where they get app ideas

As LiveChat, we are motivated to support organizations that help refugees from Ukraine, by assisting them with technical support. If you would like to join forces, we are open to partner up.

Volunteer for Ukraine

Tune in for a live coding session about Chat Widget Adapters and learn how to elevate your Chat Widget experience.

Live coding: Integrate LiveChat Chat Widget using framework-specific Adapters

We want to introduce to you another great resource that’s going to help you along your app-building journey at LiveChat, and that's the Research Toolkit.

Research Toolkit - what is it and how will it help my business?

Releasing LiveChat Messaging and Configuration APIs v3.4

Releasing Messaging, Configuration, and Reports APIs v3.4

Join us for the premiere of video tutorials made about the LiveChat Developer Console.

Video introduction to the Developer Console

Check our guide and find answers to the most common questions about migrating webhooks from v3.2 to v3.3.

Webhook migration guide: from v3.2 to v3.3

Read the developer case study from the .BespokeChat, one of the companies that closely cooperate with the LiveChat Marketplace.

Developer Case Study: How Super Vision vastly improved the quality of customer service at Notesco

This year Write the Docs team once agained virtually gathered all participants and speakers to discuss and learn together. First time joiners, Oliwia Połeć and Wojciech Gumiński both share their experience about the event.

Write the Docs Prague 2021

Learn about the nature of properties and how to configure them, equipping you with the knowledge to develop more powerful LiveChat integrations.

Properties configuration with LiveChat API v3.3+

Read more details about deprecation of the License Webhook Configurator along with changes made to the LiveChat v3.2 webhooks.

[API changes] Webhook migration tool available in Developer Console

Making our Chat Widget accessible has been really enlightening for us in many areas. Have a look at our test setup and try it yourself.

Automated Accessibility Testing

Join us for the next live coding session with the LiveChat Developer Program. Amplify your design skills and learn how to efforlessly build apps using the LiveChat Design System.

Live coding: Step up your design game with the LiveChat Design System

Take part in a online live coding session with the LiveChat Developer Program team. Put your design skills into practice and learn how to confidently implement your app's design with the LiveChat Design System.

Live coding with the Developer Program: Design System in use

Learn how to make the most out of the LiveChat Marketplace apps and see the top-notch selection of applications for your team.

Make the most of the LiveChat Marketplace: a comprehesive guide to apps

Check out how we reduced asset size, Largest Contentful Paint, and Cumulative Layout Shift in LiveChat Widget.

How we improved the LiveChat Chat Widget Performance

An interview with Krystian Kozak, a software tester at LiveChat. Together, we discuss his journey to quality assurance industry and talk about daily tasks as a tester.

[Get to know us] Our take on how to become a software tester

A screen reader is software which forms part of a group of Assistive Technologies and renders graphical user interface content in the form of speech or braille output. This kind of software is essential for people that are blind or have any visual impairments as it allows them to interact with a computer or mobile devices in much the same way as the screen allows it for sighted people. One part of making applications accessible is allowing the users to interact with them easily through screen reader software.

Screen readers: hearing the unseen

It should be possible to control any desktop application using just a keyboard. Understand the requirements, and implement JS-based solutions.

Accessibility keyboard navigation

Find out how we built accessible color palettes that comply with the WCAG standards.

How we made the chat widget accessible for people with visual impairments

The accessibility of your product is of the highest importance. We don’t have to spend a lifetime researching the topic – Web Content Accessibility Guidelines (WCAG) is the saviour here. We hope that our journey will encourage you to care about all of your visitors and unleash the full potential of your product.

Our Journey with Accessibility Testing

Recently, we’ve been working on making our LiveChat Chat Widget accessible and ensuring it meets the WCAG requirements. In a series of articles, we'll go thorugh the following areas: keyboard navigation, screen readers, visuals, and testing. We hope these articles will help developers and designers look closely at the topic of accessible web applications and provide practical tips.

An introduction to accessibility

We aligned both JavaScript and Go SDKs with the current stable version, 3.3, of the LiveChat APIs.

JavaScript and Go SDKs aligned with LiveChat APIs v3.3

The developer preview version of the LiveChat APIs will no longer be open for public use.

LiveChat APIs: Important changes to the developer preview version

Learn more about our upcoming live coding session dedicated to server-side app authorization with LiveChat API.

Master server-side app authorization & win prizes

Join our live coding session to learn how to authorize your server-side apps with LiveChat API.

Live coding with Developer Program: Authorizing server-side apps

Check the ultimate tutorial on the example webhook setup using the LiveChat Configuration API v3.3.

Webhook tutorial: What are webhooks & how to use them with the LiveChat API?

Learn the details of tree shaking, a concept for libraries optimization useful for the library authors. The analysis was written by Mateusz Burzyński, one of the frontend developers at LiveChat.

Optimizing JavaScript libraries by making tree shaking actually work

An interview with Jakub Derda, leader of the Developer Program team at LiveChat. Jakub dives into the details of pro ductmanagement and shares with us his tips to be a successful leader.

[Get to know us] What is product management, and what it takes to be a good leader?

Make your application creditable and learn the most useful development patterns based on apps that achieved a great success on the LiveChat Marketplace.

LiveChat Marketplace: how to succeed after submitting an app?

Releasing LiveChat Messaging and Configuration APIs v3.3

Releasing Messaging, Configuration, and Reports APIs v3.3

Join our live coding session to learn how to authorize your web apps with LiveChat API.

Live coding with Developer Program: Authorizing web apps

An interview with Filip Jaskolski. He gives us an insight of his career development in the LiveChat company over the years.

[Get to know us] From web developer to LiveChat platform manager, vol.1

Define app resources that customers can purchase in your application.

Upsell extra resources and premium features

Recently, SnapCall became the first call solution on the LiveChat Marketplace. The integration enables businesses to call customers directly from the chat.

Developer Case Study: How SnapCall made it possible to call customers right from the chat

Building apps that sell well on the LiveChat Marketplace.

Developer Case Study: How to sell apps on the LiveChat Marketplace with stellar results

The benefits of using Gatsby component shadowing in the migration and maintenance of the LiveChat Marketplace. Case study by Jakub Sikora, senior frontend developer at LiveChat, who also shared his experience at the JAMstack meetup.

Gatsby Case Study: the LiveChat Marketplace

The variety of communication channels demands primarily two things: filtering out key channels for your business and adopting them. This is the story about how we approached it.

Adding a New Channel to LiveChat: Apple Business Chat

Our webinars are dedicated to developers, who want to use LiveChat Messaging APIs and build new communication channels. Learn how to integrate with ChatBot or any custom AI mechanism, monetize your apps, and accelerate your business.

Behind the scenes of the Building LiveChat Apps webinar

In this article, I’d like to describe how we dealt with this process at LiveChat, what we had to face, and what we kept in mind when making decisions.

Changes Are Never Easy. How We Dealt with the Redesign of the LiveChat App.

It's been hectic in here. We've enabled time period comparisons and introduced Heatmaps- a new way of presenting data. But we're not stopping here! What would you say if we encouraged you to develop other report types?

Saying Goodbye to Backbone and Refreshing the Reports Section

Creating widgets in our Developer Console takes only a few steps, but you can speed up the process even more. A way to do that is by deploying your app with just two actions: drag and drop.

Host Your Widget in 2 Minutes with Netlify Drop

Written communication via messengers opens the door to numerous conversations with people from all over the world. Unfortunately, it has its limitations. We'll show you how to overcome some of them with the use of Chat Widget Moments.

Making LiveChat communication even smoother with Chat Widget Moments

Find out how to integrate LiveChat with the SSO provider by configuring and implementing your SAML implementation, based on the Auth0 example!

Integrate LiveChat with the SSO provider of your choice!

If you’re a LiveChat Partner with an appetite for growth, you’re in luck: the team behind the Partner Program have released a new API that is A) opening vast new possibilities, and B) open itself.

Using LiveChat Partner Program API in Your Projects

LiveChat Hack&Talk is a live event that gathers prominent individuals for networking, exchanging ideas, and creating innovative solutions for online communication.

LiveChat Hack&Talk 4th Ed.

Find out why Postman is so popular at LiveChat and learn how to use it to run all of our available REST API calls!

Get More Out of Your LiveChat With API Calls and Postman

Learn how to create an isomorphic library and prevent the unused parts of the application from landing in clients' applications.

How to Create JavaScript Libraries

On November 18th, 2017, the LiveChat headquarters hosted yet another of our hackathon events. Read on to see what the participants of LiveChat Hackathon #3 came up with!

LiveChat Hackathon 3

Creating reusable and well-tested UI is hard. Learn how visual testing can facilitate the release process and what tools you can use for them.

Say Cheese: Snapshots and Visual Testing

See how many people that sign up for LiveChat become customers.

How the LiveChat Conversion Funnel Looks Like

At LiveChat we're in a quest for boosting the quality of the product that we deliver. How do we define software quality and what do we do to achieve it?

KISS and DRY: The Principles of Software Quality

LiveChat Dashboard will help you quickly gauge the state of customer service in your company. See how to use it and what it will offer in the future!

LiveChat Dashboard

Next part about testing Angular 2 is here! This time it's about adding routerOutlet to the component and testing services with Http provider.

Testing Angular 2 Apps (Part 3): RouterOutlet and API

To test a real component you'll need to use Dependency Injection and Component Builder of Angular. You'll learn how to cope it using the most recent version.

Testing Angular 2 Apps (Part 2): Dependency Injection and Components

Angular 2 tends to be one of the hottest front-end framework last time. We decided to give it a try and share thoughts on that topic.

Testing Angular 2 Apps (Part 1): The Beginning

Integrate LiveChat API with our C# library. It provides easy-to-use functions and streamlined communication to enhance your customer support experience.

C# library for LiveChat API

When looking at the history of LiveChat app, we can notice that LiveChat desktop application for Windows took many shapes and forms. Check them all!

The History of LiveChat Application

How does the EOL indicator work? Check why Tissot watch's second hand is skipping and jumping!

How Tissot Watch Notifies About a Weak Battery

It can be tricky to set up cookies for subdomains. Check our tutorial and learn how to sort it out using JavaScript.

Elevate your skills with text|

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