Introduction

Text Platform provides you with a variety of monetization tools. Depending on your use case, you can simply set a price for your LiveChat or HelpDesk app or build more advanced payment flows. All the payments are processed within the Platform eco-system. You don't need any additional service or payment processor to start monetizing your apps.

Paid apps

You can create a paid app right within the Developer Console. It's the simplest way to generate revenue from apps installed by LiveChat or HelpDesk customers.

In-app payments

With Agent App SDK, you can collect money for purchases made inside your app and have more granular control on monetizing features of your application.

Commission fee

The commission fee is 20% as a flat fee nevertheless, Text, Inc. reserves its right to discount the fee in case of special circumstances concerning cooperation.

Revenue and withdrawals

You can view your current account balance in the Revenue section in the Developer Console. This section also provides an overview of your current balance, income history, detailed recent income activity, and statistics on your top-performing apps. Additionally, you can request a money withdrawal directly from this section.

Request a withdrawal

Clicking the request a withdrawal button will prompt to you to send us an email so that we can take care of further billing operations.

The withdrawal process is governed by the rules defined in the Standard withdrawal section.

Standard withdrawal

• You can request a withdrawal only if there's at least $50 in your account.
• You can request a withdrawal not more often than once a month.
• We will handle the withdrawal request and get back to you in up to two weeks.

Monetary prizes

The Text Developer Platform sometimes organizes events in which you can win monetary prizes (hackathons, live coding sessions, etc.). The funds are added to your Developer Account and are referred to as a gift card or credit. To withdraw such funds, follow the standard withdrawal process. Apart from that, you need to meet the following conditions:

• You're the author of at least one paid application that features on LiveChat Marketplace.
• Your application was purchased and installed by a customer at least once.

Partner Program API

Our Partner Program API allows you to build your own tools that will help you make a better use of your data. Partner up with LiveChat, and grow your business with the leading customer service platform in the industry.