App Webhooks
App webhooks allow you to keep track of how often your application is installed and uninstalled. If the application is paid, you will also receive payment webhooks.
Bulding block configuration
If you want to be notified about your app installation, uninstallation, and payment events, configure an App Webhooks building block in Developer Console. To do that, provide a URL to your backend that will receive the webhooks.
Webhook reference
application_installed
Informs that an application was installed.
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:53+02:00",
"event": "application_installed",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"applicationID": "aPbNnrwZg"
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
application_uninstalled
Informs that an application was uninstalled.
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:49+02:00",
"event": "application_uninstalled",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"applicationID": "aPbNnrwZg"
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
payment_trialstarted
Informs that the payment process was scheduled and an application trial period has started (only for paid apps with trial period set up).
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:49+02:00",
"event": "payment_trialstarted",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"paymentID": "bd5e4a08-e870-48c4-a6d8-6a855e2870f1"
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
payment_activated
Informs that the payment process was initiated. We send payment_ webhooks for all payment types.
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:49+02:00",
"event": "payment_activated",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"paymentID": "bd5e4a08-e870-48c4-a6d8-6a855e2870f1",
"quantity": 1
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
payment_collected
Informs that the payment process has completed, which means it was successfully collected. We send payment_ webhooks for all payment types.
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:49+02:00",
"event": "payment_collected",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"paymentID": "bd5e4a08-e870-48c4-a6d8-6a855e2870f1",
"total": 400
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
payment_cancelled
Informs that a payment was canceled. Possible reasons:
- The customer uninstalled your app.
- The customer resigned from LiveChat altogether.
We send payment_ webhooks for all payment types.
{
"applicationID": "aPbNnrwZg",
"applicationName": "Google Calendar for LiveChat",
"clientID": "9cbf3a968289727cb3cdfe83ab1d9836",
"date": "2020-09-14T15:29:49+02:00",
"event": "payment_cancelled",
"licenseID": 104130623,
"organizationID": "49d52fa5-0a41-4384-985a-cebe7dc92d27",
"payload": {
"paymentID": "bd5e4a08-e870-48c4-a6d8-6a855e2870f1"
},
"userID": "40c66719-96d1-4cc9-8e81-01c084915fa6"
}
Questions?
We're happy to provide our support in case you need it. If you have any questions or suggestions, feel free to contact us at developers@text.com